Questions people
actually ask

Ten or more per night is where group rates start to be worth negotiating. Below that you are usually better off booking direct, and we will tell you so rather than take the enquiry.

Nothing. There is no fee to you for sourcing, negotiating or managing the block. Group hotel bookings are compensated by the property out of the business booked — the same way a travel agent has always worked. Your rate is the negotiated block rate either way.

Most requests come back with real options within one business day, and simple ones come back much faster. If your dates are inside three weeks, call rather than fill in the form — speed matters more than tidiness at that point.

They always do. Blocks are built with a cut-off date and room to adjust before it, which is exactly why the block should be sized honestly at the start. If numbers move after the cut-off, your specialist works the property — that is the job.

Attrition is the clause that makes you responsible for a share of rooms you held but did not fill. It is the single most expensive thing in a badly negotiated block. Many blocks can be built with no attrition exposure at all; where a property insists on it, you will be told the number before you sign.

Nationwide, from Los Angeles to New York and everywhere between. Reach is not the constraint — the constraint is whether your dates and city still have inventory worth negotiating for, which is the first thing we check.

Your specialist. GroupStay Partners works with QS4 Travel Solutions, and the person who negotiates your block is the person who manages it through checkout. That single point of ownership is the entire point of the service.

No. Your enquiry goes to your specialist so they can source against it. It is not sold, listed, or broadcast to a panel of properties bidding for your business.

Sometimes. If your event requires booking through a housing bureau, we will tell you straight away rather than waste your time. Where the requirement is only that you stay within a list, or where the block under-performs and rooms are released back, there is usually room to do better.

That is what an attrition clause governs, and it is the single most important thing to get right. Many blocks can be built with no financial exposure to the couple at all. Where a property insists on attrition, we tell you the number before you sign, not after.

Yes, and starting early is the advantage. We can hold space on a realistic estimate and adjust it as your family commits, provided we set the cut-off correctly.

Usually. Master billing for guest rooms is standard at most full-service properties, and folding food, beverage and meeting space onto the same master account is normally achievable. We confirm it in writing before you sign.

Where a property has availability and wants the business, per diem or below is achievable, particularly off-peak. What we will not do is promise it before we have checked your specific city and dates — per diem varies by location and month, and so does what a hotel will accept.